Privacy Policy

1. Introduction

SoulAct Nexus (“we”, “us”, “our”) provides acting training and related services. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our websites, products, and live sessions.

2. Information we collect

• Account data: name, email, password (hashed), training history.
• Transaction data: purchased classes, amounts, and timestamps.
• Content: self-tapes, notes, and feedback provided during coaching.
• Technical data: device type, browser, IP address, and cookie IDs.
• Support data: messages you send us and our responses.

3. How we use information

• Provide and improve classes, coaching, and platform features.
• Process payments and maintain purchase records.
• Communicate service updates, training tips, and community news.
• Detect, prevent, and address security or technical issues.
• Comply with legal obligations and enforce our Terms.

4. Legal bases

Where required, we rely on your consent, contract performance, legitimate interests (such as platform security and service improvement), and compliance with laws.

5. Sharing

We share data with vendors providing infrastructure, analytics, and payment processing. We do not sell personal data. Content from live sessions may be shared with participants who attended, subject to consent and access controls.

6. Cookies

We use cookies for authentication, preferences (including theme), and analytics. You can control cookies via browser settings. See our cookie banner for consent options.

7. Data retention

We retain personal data as long as needed for the purposes described, unless a longer retention period is required by law. You may request deletion of your account data, subject to legal exceptions.

8. Your rights

• Access, correction, deletion, and portability.
• Objection and restriction of certain processing.
• Withdrawal of consent where processing is based on consent.

9. Children

Our services are not directed to individuals under 16. If we learn we have collected personal data from a child without consent, we will delete it.

10. Security

We implement administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is 100% secure.